One Bank’s Evolution into Real-Time Payments

presented by:
Shaun Eaves, VSE Corporation
Jim Maimone, Citizens 
Lana Skryabina, The ClearingHouse

After brief context on the RTP® network and Citizens Bank’s implementation and status, the session will provide a firsthand account of lessons learned during the implementation process and a look ahead for real-time payments at the bank.  This includes:  feedback from clients on what they expect, how the bank responded, and insights about the path to client adoption.

Members: No Charge

Non-Members: $35

Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals at the rate of one credit for each 50 minutes of attendance.

about the speakers:

James Maimone, CTP, SVP, Senior Payment Hub Product Manager, Citizens

Jim Maimone, CTP, SVP, Senior Payment Hub Product Manager, has over 25 years of commercial payments experience in a variety of roles from ACH to Integrated Payables to Commercial Cards, and now Real Time Payments. Jim is responsible for developing and implementing the strategy for efficiently routing and monitoring payment activity across payment channels. A graduate of UMass Boston, Jim holds a BA in Economics and a MS in Finance from Boston College. Jim resides in Stoneham, MA and enjoys coaching and playing ice hockey.

Svetlana Skryabina, Manager, RTP Product Management, The ClearingHouse

Lana joined TCH in 2019 as the RTP Product Advocate.  In this role she is tasked with driving product adoption and usage of the TCH Real Time Payment Network by US banks and their customers.

Lana holds a BBA degree from the City University of New York Bernard M. Baruch College and an MBA from Pace University’s Lubin School of Business.