Moving the AR Department from Reactive to Proactive: Journeys in AR Automation

Presented by:
Jeff Phaneuf – VP, Finance & Planning, Boston Properties, Inc.
Bob Stark – Chief Marketing Officer, Versapay
Dhiren Patel, CTP – SVP, Head of CRE Deposit and Payment Solutions, U.S. Bank

How can organizations successfully leverage FinTech to enable their AR departments to do more with less and improve the experience delivered to their customers in the process? Join U.S. Bank and Versapay on a journey from the beginning of Boston Properties’ AR story, to the decision-making process which drove them to their AR success as it looks today; 84% tenant adoption, 100% paperless, automated reconciliation, and happy tenants. Understand how technology can be utilized to transform the invoice to cash cycle in the face of changing B2B customer expectations.

You will learn about and understand how technology can be utilized to transform the invoice to cash cycle from a reactive function to strategic growth driver in the face of changing B2B customer expectations and how banks and FinTechs can work together to produce holistic value add solutions to keep up with the pace of change.

Why is This Session Important to Treasury & Finance Practitioners?

The digital shift has happened and the need to dive into new technologies to automate the invoice-to-cash cycle is now. As consumer expectations and behaviors have changed, B2B interactions are facing those same expectations.  The demand for account receivable departments to do more with less has propelled companies to focus on effective solutions that can address those requirements while creating digital customer experiences that lead to enhanced communication, faster payments and satisfied customers.

Members: No Charge

Non-Members: $35

It is anticipated this webinar will qualify for 1.2 CTP/FPA renewal credits.

about the speakers:

Dhiren Patel, CTP, SVP, Head of CRE Deposit and Payment Solutions, U.S. Bank

Dhiren has been with U.S. Bank since 2007. In this current role, Dhiren leads strategic planning and execution for the non-credit business on behalf of U.S. Bank CRE nationally. His responsibilities include key areas such as treasury and commercial card services, rates, marketing, product innovation and employee development.
Dhiren earned a bachelor’s degree in economics from the University of Illinois at Urbana-Champaign and an MBA from Elmhurst College. He is also a graduate of the Pacific Coast Banking School at the University of Washington Graduate School of Banking and holds a Certified Treasury Professional designation.
Dhiren is a board member for the U.S. Bank Chicago Employee Development Network and actively involved with the Chicago United Way Young Leaders United organization.

Jeff Phaneuf, VP, Finance & Planning, Boston Properties, Inc.

Jeff oversees Budgeting & Planning, Corporate Lease Administration, and Accounts Receivable & Collections.  Jeff has been with BXP since 1996, and since BXP became a public company in 1997, Jeff has spent the majority of his career focusing on the staffing, operational practices & procedures and process improvements including the integration of technology in the departments.
Jeff has a Bachelor of Arts degree in Marketing from Assumption College.  He also sits on the Board of Directors for Canton Co-operative Bank in Canton, Massachusetts and is on the Board for Canton Youth Hockey.

Bob Stark, Chief Marketing Officer, Versapay

Bob Stark is the Chief Marketing Officer at Versapay and is responsible for global market strategy and business development. Bob is a 20-year veteran in the financial technology industry having previously served as the VP of Strategy at Kyriba and has held multiple strategy, marketing, and sales roles at Thomson Reuters, WallStreet Systems and Selkirk Financial Technologies. Bob is a regular speaker at industry conferences including AFP, Sibos, and EuroFinance and holds a BBA in finance and marketing from Simon Fraser University in Vancouver, BC.